This Privacy Policy explains what personal data z365 collects, why we collect it, how it is used and stored, and the rights you hold over your information. We are committed to handling your data with care and transparency.
z365 ("z365", "we", "us", "our") operates the online sports betting and casino information platform accessible at https://z365.cam (the "Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or uses the Platform.
This Privacy Policy ("Policy") sets out, in clear and transparent terms, how we collect, receive, use, store, share, transfer and otherwise process personal data in connection with your use of the Platform. It also explains the rights you hold with respect to your personal data and how you may exercise those rights.
This Policy should be read together with our Terms & Conditions and Responsible Gambling Policy, all of which form part of the overall agreement governing your use of z365.
Your Acceptance: By accessing or using the Platform, you acknowledge that you have read, understood and consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
For the purposes of this Policy, the following terms carry the meanings set out below:
z365 acts as the Data Controller with respect to personal data collected through the Platform. Where z365 operates in conjunction with a third-party Operator providing the gambling or betting service, both z365 and the Operator may independently act as Data Controllers for certain processing activities, or as joint Data Controllers, depending on the context of the activity.
For data processing activities relating directly to gambling transactions, bonus administration, payment verification and account management, the applicable Operator's data controller designation and associated privacy documentation will apply. You should consult the Operator's own privacy policy for full detail on those activities.
Contact for Data Enquiries: For all data protection matters relating to z365's own processing activities, please contact us at [email protected]. Do not send sensitive documents (such as CNIC copies or financial statements) to this address — KYC documents must only be submitted via the Platform's secure HTTPS verification portal.
We collect personal data in the following categories, depending on how you interact with the Platform:
We do not knowingly collect special category data (e.g., health, racial or religious data) unless strictly required for a specific regulatory compliance obligation, in which case explicit consent will be obtained separately.
z365 processes personal data on one or more of the following lawful bases, depending on the specific processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with the User |
| Processing deposits and withdrawals | Performance of a contract; legal obligation |
| Identity verification (KYC / AML) | Legal obligation; legitimate interests |
| Fraud detection and prevention | Legitimate interests; legal obligation |
| Sending service communications | Performance of a contract; legitimate interests |
| Sending marketing communications | Consent (separately obtained and withdrawable) |
| Platform analytics and improvement | Legitimate interests |
| Responsible gambling monitoring | Legal obligation; legitimate interests |
| Compliance with regulatory requests | Legal obligation |
Personal data collected through the Platform is used for the following purposes:
No Sale of Data: z365 does not sell, rent or trade your personal data to third-party advertisers, data brokers or marketing companies. Your information is used solely in connection with operating the Platform and fulfilling our obligations to you.
z365 may share your personal data with the following categories of recipients, where necessary and on a need-to-know basis:
We engage trusted third-party service providers who process data on our behalf under contractual data processing agreements, including:
Where z365 operates in connection with a third-party betting or casino Operator, relevant account, transaction and KYC data may be shared with that Operator for the purposes of providing the gambling service, complying with licensing obligations and enforcing the Terms of Service.
z365 may disclose personal data to competent regulatory bodies, law enforcement agencies or courts where required by applicable law, legal process or a binding regulatory order.
In the event of a merger, acquisition, restructuring or sale of all or part of z365's business, personal data may be transferred to the acquiring entity as part of the transaction, subject to the continuation of this Policy or notification of any material changes.
Payment Provider Disclaimer: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are for contextual familiarity only. z365 does not share personal data with these institutions for marketing purposes, and does not represent that they endorse, support or are affiliated with z365 or any gambling activity on this Platform.
The Platform uses cookies and similar tracking technologies to provide a functional and personalised user experience. The categories of cookies we use include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for core Platform functionality (session management, login state, security tokens) | Session / short-term |
| Performance / Analytics | Aggregate usage statistics to improve Platform performance and user experience | Up to 13 months |
| Functional | Remembers user preferences (language, display settings, last visited pages) | Up to 12 months |
| Marketing / Targeting | Used only with your explicit consent to deliver relevant promotional content | Varies by provider |
You may control cookie preferences through your browser settings. Disabling strictly necessary cookies may impair Platform functionality. Non-essential cookies are only placed after your explicit consent where required by applicable law.
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory or contractual obligations. The following indicative retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data management procedures.
z365 employs industry-standard technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These measures include:
Your Responsibilities: You are responsible for maintaining the confidentiality of your Account credentials. Do not share your password with any third party. z365 will never ask for your password via email, chat or telephone. If you suspect unauthorised Account access, contact support immediately.
No data transmission or storage system can be guaranteed to be completely secure. While we take all reasonable precautions, z365 cannot guarantee absolute security and accepts no liability for data breaches resulting from circumstances beyond our reasonable control.
Your personal data may be transferred to and processed in countries outside Pakistan, including the jurisdiction in which the Operator is incorporated and licensed. Such transfers may occur where our third-party service providers (hosting, KYC, analytics) operate from non-Pakistani locations.
Where personal data is transferred internationally, z365 takes reasonable steps to ensure that appropriate safeguards are in place, including contractual obligations consistent with applicable international data protection standards.
Pakistani users should note that Pakistan's Personal Data Protection legislation is continuing to evolve. By using the Platform, you acknowledge that your data may be transferred to jurisdictions that may not provide the same level of data protection as Pakistani law currently or may in future provide.
Subject to applicable law, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with your request and sufficient identification to process it.
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no overriding legal basis for continued retention.
Request that we limit how we use your personal data in specific circumstances (e.g., while accuracy is contested).
Request a copy of your data in a structured, commonly used and machine-readable format where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes, including profiling.
We will respond to valid data rights requests within a reasonable timeframe (typically 30 days). In certain circumstances — for example, where legal obligations require us to retain data — we may be unable to fulfil a deletion or restriction request in full. We will notify you of any such limitation and the reason for it.
The Platform is strictly restricted to adults aged 18 years or older, or the higher minimum age required by the applicable Operator/license jurisdiction. z365 does not knowingly collect personal data from individuals under the applicable minimum age.
If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information and close the associated Account. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].
Parental Controls: We encourage parents and guardians to monitor their children's online activities. Free parental control tools are available through internet service providers and device manufacturers to restrict access to gambling-related websites. z365 supports the use of such tools as part of our commitment to preventing underage gambling.
The Platform may contain references to or integrations with third-party services. z365 is not responsible for the privacy practices of any third party, and this Policy does not apply to data processed by third-party websites or services that you may access independently of z365.
We recommend reviewing the privacy policies of any third-party service before submitting personal data to them. z365 does not endorse, and accepts no liability for, the data practices of third-party providers.
z365 is an English-language platform specifically designed for Pakistani users. We acknowledge that data protection legislation in Pakistan, including the Personal Data Protection Bill and related regulatory developments, continues to evolve. z365 is committed to respecting user privacy in line with internationally recognised data protection principles, irrespective of the current state of local legislation.
References to payment brands such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are made solely for the purpose of contextual familiarity for Pakistani users. z365 does not share personal data with these institutions for marketing or profiling purposes, and does not imply any endorsement, affiliation or support for gambling activities by these brands.
Legal Context: z365 does not claim to be licensed, regulated or approved by any Pakistani authority, including the PTA, SBP or any provincial body. Users accessing z365 from Pakistan are responsible for independently verifying the legal status of online gambling in their jurisdiction. This Policy and the processing of personal data described herein are governed by the laws of the jurisdiction in which z365 and the Operator are incorporated and licensed.
z365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations or operational requirements. When material changes are made, we will update the "Last reviewed" date at the top of this page and, where reasonably practicable, provide prior notice to registered users via email or an in-platform notification.
Your continued use of the Platform following publication of any amended Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding this Privacy Policy or our data processing activities, or if you wish to exercise any of your data rights, please contact us using the following details:
Email: [email protected]
Response Time: Data rights requests are typically acknowledged within 5 business days and resolved within 30 calendar days. Complex requests may take longer; we will inform you of any extension in advance.
Live Chat: Available directly through the Platform 24/7 (as per operator-stated availability) for general queries.
For matters specifically relating to gambling-related data (account restrictions, self-exclusion records, responsible gambling tools), please also refer to our Responsible Gambling page.
For matters relating to your account rights and platform usage terms, refer to our Terms & Conditions.
Six principles that define how z365 handles your personal data every day.
All data transmitted between your browser and z365 is protected by TLS/SSL encryption. Look for the padlock in your browser address bar — it should always be present on every z365 page.
We do not sell, rent or trade your personal data to advertisers or data brokers. Your information is used only to operate the Platform and fulfil our obligations to you as a user.
Identity documents are collected only for legitimate KYC, AML and responsible gambling purposes. They are processed through a secure HTTPS portal and never requested via unsecured chat or email.
You can request access, correction, deletion, portability or restriction of your personal data at any time. We respond to valid data rights requests within 30 days.
We keep data only as long as legally required or operationally necessary — typically five years for KYC and transaction records, after which it is securely deleted or anonymised.
Every third-party service provider that handles your data on our behalf is bound by a contractual data processing agreement with security obligations equivalent to our own.
Now that you understand how we handle your data, explore the Platform, visit our FAQ or review our Responsible Gambling guidelines.
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